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How To Videos

Learn more about setting up your Customer Service Portal and Autopay.  More videos will be coming soon!

Intro to PayGo and How to Log In:

 

Understanding the Tabs in PayGo:

 

Understanding Your Bill and Usage:

 

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Do you need help with a topic that isn’t listed above? Contact us for further assistance. Our team looks forward to serving you!

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Make sure your phone number is up to date! Occasionally we need to call customers for boil water advisories, planned power outages or gas leaks. Please log into your Customer Service Portal and choose the “notification” tab. This number must be able to answer calls and cannot be to a dial by directory.Learn More