6:10 AM 5/31/24 UPDATE: The boil water advisory issued for impacted Greer CPW customers is lifted. Water samples confirmed the water is safe to use. We will be notifying customers using our automated phone system, Greer CPW website, social media and traditional media.
6:10 AM 5/30/24 UPDATE: Water crews flushed lines and hydrants overnight and pulled water samples from various sections of our service territory. Customers should continue boiling their water until further notice. We will know in 24 hours whether the boil water advisory can be lifted.
10:00 PM 5/29/24 UPDATE: Crews have finalized repairs and water pressure/service should be restored. Impacted customers will need to boil their water for one minute before drinking or cooking. We will notify customers by phone, our website and social media when the advisory can be lifted.
Precautionary Boil Water Advisory Issued for Some Greer CPW Customers
GREER (3:00 PM) – Officials with the Greer Commission of Public Works (CPW) are advising some residents in Greer to boil their water before using it. The advisory is being issued because of a 20-inch water transmission line break near Highway 14 and Chandler Road that occurred around 10:45 am Wednesday, May 29, 2024. This boil water advisory is being issued as a precautionary measure.
Residents in the area may experience low water pressure or no water at all while repairs are made. Currently Highway 14 between Wade Hampton Boulevard and Country Club Road is closed to traffic while crews make repairs.
AFFECTED AREAS
CPW is advising customers in the Wade Hampton Boulevard radius from Tryon Street to Highway 80 to Highway 290/Duncan and near Greer Golf to boil their water at least one minute before drinking or cooking. (impacted customers are highlighted in pink with the light blue dots).Approximately 9,900 customers are under the advisory.
“We are working to restore water completely, but as a precaution, we are issuing a boil water advisory for our customers in those areas,” said Stephen Kennette, CPW’s water filter plant manager. “If you had low or no pressure, you should boil your water until sampling comes back to confirm water is safe to drink,” Kennette said.
SC DHEC requires water utilities issue a boil water advisory as a precautionary measure when an event occurs that allows the possibility for bacteria to enter the public water system. Low pressure events, like the one experienced today, could allow bacteria in soil and groundwater to enter water pipes through cracks or leaks.
CPW is working to restore service, although it could take 8-10 hours to isolate the problem, make repairs, and flush water lines. Drivers are encouraged to avoid this area for the next two days. Following the repairs, CPW will then test the drinking water to ensure that no harmful bacteria is present. Results will be available 24 hours after repairs are made and lines are flushed. Upon confirmation that the water is safe, the precautionary advisory will be lifted.
Residents are also urged to tell their neighbors about this situation who may not receive this information. News about lifting the boil water advisory will be posted at www.greercpw.com , and on CPW’s social media pages. More information about boil water advisories can be found: https://www.greercpw.com/faq/#water
5/29/24 11:30 AM
Greer CPW water crews are working to isolate a damaged 24 inch water transmission line at Chandler Road and Highway 14. Customers may experience low to no water pressure during this time. The road between Highway 29 and Country Club Road on Highway 14 is currently closed to traffic. We will update customers on our website, social and through media channels in the event of a boil water advisory or notice.
5/29/24 1:45 PM
As you can imagine, there is a lot of standing water related to this transmission line break. Crews are pumping out water to identify the leak. We are working as quickly and safely as we can.